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Frequently Asked Questions
How do I report a bug or technical issue?
Please email support@convert-magic.com with details about the issue, including your browser, operating system, and steps to reproduce the problem.
Can I request a new conversion format?
Absolutely! We're always looking to add new formats. Use the contact form above and select "Feature Request" as the subject.
Is there a business or enterprise plan?
We're exploring enterprise solutions. If you're interested in bulk conversions, API access, or white-label solutions, contact us at business@convert-magic.com.
How quickly will I receive a response?
We aim to respond to all inquiries within 24-48 hours during business days. Urgent technical issues are prioritized.